How to create WhatsApp template messages

Template messages are pre-approved message formats that you can send to customers outside the 24-hour service window. They must be submitted to Meta for review before use.

Creating a template in SendBlix

1. Go to Templates > New template. 2. Choose a category: Marketing, Utility, or Authentication. 3. Select the language. 4. Write the header (optional: text, image, video, or document). 5. Write the body text with optional parameters like {{1}}, {{2}}. 6. Add footer text (optional) and buttons (optional). 7. Click 'Submit for approval'.

Approval timeline

Meta typically reviews templates within minutes to 24 hours. Some templates may take longer. You can check the status in the Templates list.